Privacy Policy
Last updated: 04/04/2026
1. Introduction
At Unlockers Cloud ("we", "our" or "the Company") we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information.
2. Data Controller
Company Name: Unlockers Cloud
Address: Bucaramanga, Santander, Colombia
Email: soporte@1lockers.net
Phone: +57 323 881 5414
3. Data We Collect
We collect the following types of information:
- Identification data: Name, email, phone, company
- Billing data: Address, tax ID (for invoicing)
- Usage data: IP address, browser type, pages visited
- Technical data: Cookies, access logs, device information
- Payment data: Securely processed by MercadoPago (we don't store card numbers)
4. Purpose of Processing
We use your data to:
- Provide and improve our services
- Process payments and billing
- Send communications about your account and services
- Send commercial information (only with your consent)
- Comply with legal and regulatory obligations
- Prevent fraud and ensure security
- Perform anonymous statistical analysis
5. Your Rights
You have the right to:
- Access: Know what data we have about you
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data
- Revocation: Withdraw your consent at any time
- Portability: Obtain a copy of your data in electronic format
To exercise these rights, contact us at: soporte@1lockers.net
6. Data Security
We implement technical and organizational security measures:
- SSL/TLS encryption on all communications
- Secure storage with encryption
- Access restricted to authorized personnel
- Regular backups
- Continuous security monitoring
7. Cookies
We use cookies for:
- Essential cookies: Necessary for site operation
- Analytics cookies: Google Analytics for usage statistics
- Advertising cookies: Google Ads to measure conversions
8. Contact
For any questions about this policy:
- Email: soporte@1lockers.net
- WhatsApp: +57 315 326 8101